A Comprehensive Guide to Understanding How Instacart Works

How to Place an Order on Instacart?

Placing an order on Instacart is a simple process that can be completed in a few easy steps. First, you need to create an account on the Instacart app or website. Once you have created an account, you can start browsing products from your favorite local stores.

To place an order, follow these steps:

  1. Add items to your cart: Browse the products available on Instacart and add them to your cart. You can search for specific items or browse by category.

  2. Choose a delivery time: Once you have added all the items you need, select a delivery time that works for you. You can choose to have your order delivered as soon as possible or schedule a delivery for later.

  3. Check out: Review your order and make any necessary changes. You can add or remove items, update quantities, and apply coupons or promotions. Once you are ready, proceed to the checkout page.

  4. Payment and tip: Enter your payment information and decide on a tip amount for your shopper. Instacart accepts major credit cards and debit cards.

  5. Submit your order: Double-check all the details and click the “Submit Order” button to finalize your purchase.

After you have submitted your order, an Instacart shopper will be assigned to your order and will start shopping for your items. You can track your shopper’s progress and communicate with them through the Instacart app. Once your order is complete, your shopper will deliver it to your doorstep.

Instacart Shopper: How Does the Delivery Process Work?

The delivery process on Instacart is carried out by a network of shoppers who are responsible for picking up and delivering orders to customers. Instacart shoppers are independent contractors who work flexible hours and are paid per order.

Here’s how the delivery process works:

  1. Accepting the order: Once a customer places an order, an available shopper in the area will be notified and can choose to accept the order.

  2. Shopping for items: The shopper will then go to the designated store to shop for the items on the customer’s list. They will follow the customer’s instructions regarding substitutions and special requests.

  3. Contacting the customer: If the shopper needs to make any changes or substitutions to the order, they will contact the customer through the Instacart app.

  4. Delivery: Once the shopper has finished shopping, they will deliver the items to the customer’s doorstep. They will confirm the delivery through the app and the customer will be notified.

  5. Feedback: After the delivery is complete, the customer can rate their experience and provide feedback on the shopper’s performance.

It’s important to note that Instacart shoppers are not employees of the company, but rather independent contractors. They are responsible for their own expenses, such as gas and maintenance for their vehicles. However, Instacart provides some benefits, such as access to discounts and rewards programs.

Instacart Fees and Pricing: How Much Does It Cost to Use the Service?

Instacart charges a few different fees that can vary depending on the order size, delivery location, and time of day. Here are some of the fees you can expect to pay when using the service:

  1. Delivery fee: Instacart charges a delivery fee for each order, which can range from $3.99 to $7.99 depending on the size of the order and the delivery time.

  2. Service fee: Instacart also charges a service fee for each order, which is usually around 5% of the order total. This fee is used to help cover the cost of operating the platform.

  3. Tipping: It’s customary to tip your Instacart shopper, and the app makes it easy to do so. You can choose to add a tip at checkout or after the delivery is complete. Instacart recommends a tip of 5% to 15% of the order total.

  4. Markup: Some items on Instacart may be priced slightly higher than they are in-store, which helps cover the cost of the service. This markup can vary depending on the store and the item.

  5. Membership: Instacart also offers a membership program called Instacart Express, which provides free delivery on all orders over $35 and waives the service fee. The membership costs $9.99 per month or $99 per year.

It’s important to note that the prices listed on the Instacart app may not always match the prices in-store, and that some items may not be available for delivery due to inventory or other issues. However, the convenience of having your groceries delivered to your doorstep may outweigh the additional costs.

Is Instacart Right for You? Pros and Cons of Using the Service

Instacart can be a convenient way to get groceries delivered to your doorstep, but it’s not the right choice for everyone. Here are some of the pros and cons to consider before using the service:


  1. Convenience: With Instacart, you can order groceries from your favorite local stores and have them delivered to your doorstep, saving time and effort.

  2. Flexibility: Instacart offers flexible delivery options, including same-day and scheduled deliveries, so you can choose a time that works for you.

  3. Variety: Instacart partners with a wide range of stores, including national chains and local favorites, giving you access to a variety of products.

  4. Cost-effective: While there are fees associated with using Instacart, it can be cost-effective in terms of time and gas money saved by not having to go to the store.


  1. Additional fees: Instacart charges a delivery fee, service fee, and markup on some items, which can add up quickly.

  2. Availability: Instacart may not be available in all areas, and some stores may not offer delivery through the platform.

  3. Quality control: Instacart shoppers may not always select the freshest or highest-quality items, which can be a concern for some customers.

  4. Dependence: Using Instacart means relying on a third-party service for your groceries, which can be a disadvantage if there are issues with the service or if you prefer to choose your own items in person.

Ultimately, whether or not Instacart is right for you will depend on your individual needs and preferences. If convenience is a top priority and you’re willing to pay for the service, then Instacart may be a great option. However, if you prefer to select your own items in person or are on a tight budget, then it may not be the best choice.

What is Instacart and How Does it Work?

Instacart is an online grocery delivery service that allows customers to order groceries from local stores and have them delivered to their doorstep. The company was founded in 2012 and has since become a popular choice for people looking for a convenient way to shop for groceries.

Here’s how Instacart works:

  1. Create an account: To use Instacart, you’ll need to create an account on the app or website. You’ll need to provide your address and payment information to get started.

  2. Browse products: Once you’re logged in, you can browse products from local stores and add them to your cart. You can search for specific items or browse by category.

  3. Choose a delivery time: After you’ve added everything you need to your cart, you’ll choose a delivery time that works for you. You can choose to have your groceries delivered as soon as possible or schedule a delivery for a later time.

  4. Check out: Before checking out, you’ll have the opportunity to review your order and make any necessary changes. You can also apply any available coupons or promotions.

  5. Delivery: After you’ve submitted your order, an Instacart shopper will be assigned to your order and will start shopping for your items. They will then deliver your groceries to your doorstep.

Instacart also offers a variety of features to make the shopping experience more convenient, such as the ability to save frequently purchased items and create shopping lists. The company partners with a variety of stores, from national chains to local favorites, to offer customers a wide range of options. Overall, Instacart is a great choice for anyone looking for a convenient and hassle-free way to shop for groceries.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button